Choose the job before choosing the app
Start with Loox when you need to collect customer feedback and display it on your store. Consider Reviewers.com when you want to gift products to obtain new video reviews. Related products can still solve different operational problems. Loox app listing · Reviewers.com app listing
Reviewers.com is officially for US-based Shopify brands. US shipping coverage alone doesn't establish eligibility for a business based elsewhere. Brand eligibility
This comparison is about which workflow to establish first, rather than a complete feature catalog. We checked official information on September 14, 2026. The scenarios are editorial planning examples, not campaigns we ran or measured conversion results.
Compare the source, asset, and destination
Write down who will provide the feedback and where it will be used. That produces a more useful comparison than counting features labeled “reviews.”
| Decision | Loox | Reviewers.com |
|---|---|---|
| Starting point | Ask customers for feedback after purchase | Gift products to participating reviewers |
| Content | Text, photos, and videos; check plan access | Video reviews based on product use |
| Storefront | Review display widgets | Hand content to a review app or marketing team |
| Your preparation | Eligible orders and a product page | Sample inventory, shipping budget, and fulfillment |
Reviewers.com doesn't provide its own on-site review widgets. Receiving footage and publishing it on the store are separate steps. Collection and display explanation
Pick one destination first: a product page, an email, or an advertising asset. Your required files, editing work, and review process follow from that decision.
Three practical starting situations
Begin with the workflow your store has the inputs to support. These examples are recommendations, not performance promises.
Orders are coming in, but nobody requests reviews
Start by evaluating Loox's post-purchase request and display flow. Confirm that requests point to the correct product, the submission experience works on a phone, and received feedback appears where shoppers can read it. Our review-request guide covers timing and setup.
A US product launch needs real usage footage
Reviewers.com may fit if your business qualifies and you can supply and ship samples. A campaign offers five or ten items for one product, but sample quantity isn't a guaranteed count of finished videos. Campaign setup
Don't book advertising around assumed delivery of a specific asset count. Review the footage before setting publication dates. The getting-started guide explains the operational steps.
Videos exist, but there is nowhere useful to show them
Fix the display workflow before buying more collection capacity. Test the match between one video and one product page. Our Loox widget guide covers that job.
Budget for the operating model, not just the subscription
Loox budgeting depends on orders and features; Reviewers.com budgeting also needs samples and fulfillment. Prices here are in USD.
Loox Beginner is free with a cumulative 500-order allowance after the trial, not a fresh allowance every month. Beginner conditions Convert starts at $49.99/month and Unlimited is $299.99/month. Check the required features and order charges. The standard trial is 14 days; our referral link advertises an extended 30-day offer, which must be checked at signup. Official pricing
Reviewers.com normally charges $150/month with one campaign. A new 30-day trial includes the first campaign, but goods and shipping remain your cost. Loox merchants have a published $100 monthly rate and $100 additional campaigns. Loox merchant terms
Don't automatically combine that rate with our advertised 10% subscription referral offer: stacking and duration remain unconfirmed. Use the amount applied to your account. Details belong in the Loox pricing guide and Reviewers.com pricing guide.
Also list the work: request configuration and display checks on one side; stock reservation, shipping, and asset review on the other. A lower subscription doesn't solve a staffing gap.
Using both requires a clear publishing handoff
Reviewers.com doesn't require a Loox subscription. If you already use Loox, collected reviews sync into it and follow its auto-publishing settings. Check that setting before collection if your team expects to review content first. Integration explanation
Other apps may need a CSV import and separate work to attach video. Test one item before processing a full batch. Export instructions
Our suggested handoff includes the collection source, product, review owner, and final URL. Keep the context of gifted products clear and preserve the reviewer's meaning when editing.
Loox's September update adds display and email improvements; Reviewers.com's Priority Reviewers feature adds early access for selected participants. Those changes don't remove the basic distinction between organizing customer feedback and sourcing gifted-product videos. Loox update · Priority Reviewers announcement
Questions before replacing one with the other
Neither app manufactures genuine product experience. Make sure your proposed workflow has real people who can supply the feedback.
Will installing Loox create reviews for a product with no buyers?
Collection and display infrastructure doesn't create customer opinions. Work out who will use the product and how you will invite their feedback.
Can I commission a fixed script through Reviewers.com?
Its quality rules call for honest feedback rather than a prescribed positive opinion. Don't assume an unrestricted reshoot arrangement. Quality rules
What remains unconfirmed?
Your specific eligibility, applied referral terms, and campaign delivery count or date need individual confirmation. Reviewers.com blog publication dates weren't visible, so its complete three-month release chronology remains unverified. Translating existing reviews in Loox is a separate topic in our translation guide.
Make one product's review flow work first
If your immediate gap is post-purchase collection and display, check the Loox plan and trial that apply to your store. If the gap is new video footage, confirm the gifting budget and Reviewers.com eligibility before starting its setup guide.
Evaluate whether your team can request, check, and publish feedback reliably. Sales impact needs measurement after implementation, not an assumption based on installing the app.
